As a Field Application Engineer, you will be responsible for the technical support of qiio solutions, from Hardware to Cloud. You will collaborate with the Sales Team as well as the core Engineering Team to orchestrate the progress of customer requests. In addition, you will work on new application notes, proof of concepts, presentations as well as hold training sessions for our customers.
Duties and responsibilities
You will have a key role in working within the company’s support process. In the ongoing dialogue of supporting our customer’s requests, you will be an essential link in providing valuable input between the Sales and Engineering elements of the process. You will report to Head of Device Group (Engineering) and closely work with the Head of Partnership and Sales.
Address customer requests and provide the first level of support
Coordinating the progress of customer requests, by working with the sales and the core engineering teams
Cover early-stage of development and prototyping
Write application notes
Hold technical trainings for our customers
The ideal candidate will have:
Significant experience as Embedded Engineer
Good understanding of IoT systems and connectivity techniques
Technology enthusiast, aware of the best practice in the domain
Good understanding of operating systems, networking, power management and performance
Good programming skills for prototyping as well as good appreciation for C and low-level programming but open to other programming languages
Basic knowledge on security but willing to learn more about it
Very good communication skills
At qiio, you will be in a dynamic environment with exciting projects and an open corporate culture. Your contribution will have high impact and in addition, you will have high growth potential and personal development opportunities.
qiio AG is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.